Customer Engineer III, Platform, Google Cloud

Google LLC

San Francisco, CA

JOB DETAILS
SKILLS
Alliance/Partner Management, Application Programming Interface (API), Artificial Intelligence (AI), Automation, Business Growth, Cloud Architecture, Cloud Computing, Communication Skills, Consulting, Cross-Functional, Customer Relations, Customer Support/Service, Data Analysis, Data Management, Debugging Skills, Deep Learning, Engineering Management, English Language, Entrepreneurship, Equal Employment Opportunity (EEO), Field Sales, Financial Services, Game Software, Genetics, Government, Hyperion Pillar, Identify Issues, Image Management, Independent Software Vendor (ISV), JAX (Java API for XML), Japanese Language, Leading Edge Technology, Machine Learning, Microservices, Needs Assessment, Organizational Skills, Partner Sales, Platform as a Service (PaaS), Post-Sales, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Demonstration, Programming Languages, Project/Program Management, Proof of Concept, Prototyping, Public Affairs, Recruiting/Staffing Agency, Regulatory Requirements, Sales, Sales Management, Sales Support, Scalable System Development, Small Business, Software Engineering, Solution Sales, Strategic Planning, Technical Leadership, Technical Presentation, Technical Sales, Technical Support, Vietnamese Language, Virtual Machine (VM), Virtualization
LOCATION
San Francisco, CA
POSTED
1 day ago

Customer Engineer III, Platform, Google Cloud - Google Careers

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Customer Engineer III, Platform, Google Cloud

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corporate_fareGoogleplaceSunnyvale, CA, USA; San Francisco, CA, USA

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

  • Experience selling technical solutions in one or more of the following: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
  • Experience migrating applications and services to cloud platforms.
  • Experience with machine learning model development and deployment, as well as with frameworks for deep learning (e.g., TensorFlow, Jax, Ray, etc.) and using machine learning APIs.
  • Experience with platform engineering (e.g., Infrastructure-as-Code, automation, image management, or repository management), virtual machine concepts, or container concepts.
  • Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.

About the job

The Google Cloud Platform team helps customers transform and build what"s next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define the delivery and consumption plans. You will use your presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving pen testing within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $153,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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