Customer Engineering Manager, Data Analytics, Google Cloud

Google LLC

Durham, NC

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Big Data, Business Development, C-Level Management, Cloud Architecture, Cloud Computing, Consulting, Consumer Packaged Goods, Cross-Functional, Customer Experience, Customer Relations, Customer Service Management, Data Analysis, Engineering Management, English Language, Equal Employment Opportunity (EEO), Executive Relationships, Facilities Management, Field Sales, Financial Services, Genetics, Japanese Language, Korean Language, Leadership, Leading Edge Technology, Manufacturing, Market Entry Strategy, Matrix Management, Network Operations Center, Operations Management, Organizational Skills, People Management, Pre-Sales, Product Engineering, Product Management, Product Planning, Product Support, Project/Program Management, Prototyping, Quality Engineering, Recruiting/Staffing Agency, Regulatory Requirements, Sales, Sales Management, Sales Strategy, Sales/Support Engineering (SE), Stock Purchase Plans, Strategic Analysis, Structural Engineering, Team Lead/Manager, Technical Consulting, Technical Leadership, Technical Sales, Technical Strategy, Technical Support, Thought Leadership, Willing to Travel
LOCATION
Durham, NC
POSTED
7 days ago

Customer Engineering Manager, Data Analytics, Google Cloud - Google Careers

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Customer Engineering Manager, Data Analytics, Google Cloud

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corporate_fareGoogleplaceAtlanta, GA, USA; Austin, TX, USA; +6 more; +5 more

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Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA; Addison, TX, USA; Miami, FL, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA.

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in pre-sales or field engineering at an enterprise technology company, or similar customer-facing experience.
  • Ability to travel up to 25% to customer sites.

Preferred qualifications:

  • Technical sales experience or professional consulting experience in the fields of cloud computing, data analytics, information lifecycle management, and Big Data.
  • People management experience leading technical sales or consulting teams for Cloud Computing or Data Analytics products and platforms.
  • Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales), customers, and partners to impact business goals, customer experience, and customer expansion.
  • Thought leader in Data Analytics and adjacent practice areas, specialized in technical sales and strategies around holistic customer and industry solutions.

About the job

As a Customer Engineering (CE) Manager, you lead and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of technical ownership and understand the mechanics of architecture, delivery, and consumption across the Google Cloud portfolio.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Lead a team of Data Analytics technical experts in a matrixed organization. Focus on talent strategy, assessing go-to-market readiness and gaps in CE preparedness, skills development.
  • Lead the broader region"s Data Analytics technical community, to ensure sub-regional technical contributions, achieve scale through artifact and innovation sharing.
  • Influence cross-functional teams, including Product Management and Engineering, ensuring customer needs are represented in product roadmaps and new technology is incubated and scaled.
  • Lead the team to work with Google Cloud Platform to demonstrate and prototype our Agentic Data Cloud and AI products or integrations in customer/partner environments.
  • Lead and own high impact customer C-level or ITDM relationships who make or influence Data and AI enterprise technology decisions.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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