Customer Experience Associate

The LaSalle Group

Indianapolis, IN

JOB DETAILS
SALARY
$20–$23 Per Hour
SKILLS
Accounting, Call Centers, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Establish Priorities, Finance, Human Resources, Marketing, National News, Order Processing, Order/Customer Fulfillment, Presentation/Verbal Skills, Problem Solving Skills, Publications, Retention Programs, Supply Chain, Time Management, Writing Skills
LOCATION
Indianapolis, IN
POSTED
4 days ago

We are seeking a detail-oriented and customer-focused professional to join a growing team in a high-volume support environment. This role is ideal for someone who thrives in fast-paced settings, enjoys problem-solving, and has experience in order entry, inventory coordination, or product-based customer support. You will play a key role as the first point of contact for customer inquiries, ensuring a smooth and positive experience from order placement through resolution.

What You'll Do

  • Manage 50-100 customer tickets daily, primarily via email
  • Accurately process customer orders and ensure timely entry into the system
  • Validate inventory and coordinate with internal teams to support order fulfillment
  • Respond to customer inquiries, providing clear and professional communication

What We're Looking For
  • Experience in order entry, customer support, or a product-based environment
  • Strong attention to detail and accuracy in data entry
  • Excellent written and verbal communication skills
  • Ability to manage ambiguity and think critically to solve problems
  • Proven ability to handle high-volume workloads and prioritize effectively

Key Details
  • Fully onsite, Monday through Friday
  • Flexible scheduling between 8:00 AM - 6:00 PM
  • Location: Indianapolis, IN
  • LaSalle Network consultants are eligible to enroll in benefits. For details, visit
  • Compensation: $20-$23/hr

LNCS

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.

About the Company

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The LaSalle Group

The LaSalle Group focuses on a unique niche in the growing senior living real estate sector. Although The LaSalle Group’s four divisions develop independent living communities, assisted living communities, and other business lines, our specialty remains senior memory care communities. Since 1999, the mission of The LaSalle Group has not changed. We are fully determined to be the best and preferred memory care provider through our proven excellence and expertise. We are committed to smart, steady growth – both related and unrelated to our current senior living businesses – while never compromising quality or care, in order to create positive opportunities for our current and future residents, residents’ loved ones, employees, and business partners. As the parent company, The LaSalle Group provides consultation, business support, and management in the areas of finance, accounting, asset management, HR, IT, legal, and marketing. 

Based in Irving, Texas, with locations around the country, The LaSalle Group focuses primarily on real estate development of senior living communities. Founded in 1990, LaSalle builds, owns, and operates its communities through 4 divisions, which fully support the Autumn Leaves communities from inception through design, construction, and management of operations.

MEMORY CARE BY DESIGN

Autumn Leaves believes that in order to provide the best memory care our communities must be designed from the ground up. That’s why each Autumn Leaves community is built to provide an environment that assures the comfort and enjoyment of your loved one.

Unlike other memory care residences, Autumn Leaves has intentionally placed our offices within the residence. This open-door policy permits our residents to come in and out of our offices just as they would any living area of their home. It helps to establish bonds of trust and enhanced community. This is all by design.

MISSION STATEMENT

Through excellent quality of care and compassion, our mission is to create life-enriching experiences for our residents and their loved ones, our team members, our business partners, and others we serve.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, 401K, Employee Referral Program, Flexible Spending Accounts, Tuition Reimbursement, Life Insurance
FOUNDED
1990
WEBSITE
http://www.LaSalleGroup.com