This position as a Customer Experience Coordinator supports parking and transportation services by providing excellent customer service, managing parking permits, and handling citation payments.
It involves interpreting policies, responding to inquiries, maintaining records, and coordinating citation appeals, including scheduling meetings and preparing documentation.
The role requires experience in office procedures, data entry, and cash reconciliation, with preferred familiarity of the campus and parking enforcement.
The candidate must demonstrate strong organizational, communication, and multitasking skills, accuracy, and professionalism.
Additional duties include website maintenance and administrative support. The position may require overtime for special events and involves serving as a Campus Security Authority. The role is classified as non-exempt, full-time, with benefits, paying $21.99/hour, and requires passing a background check. Screening begins March 4, 2026.