Customer Experience Lead

Our client located in Brattleboro, VT is looking for a Customer Experience Lead to join their growing team!

Your qualifications for the Customer Experience Lead position are as follows:
 

• High school diploma or equivalent
• 2+ years of recent, relevant experience
• Computer proficiency including MS Office Suite, CRM, and ERP
• Ability to work well independently and as part of a team
• Attention to detail and excellent communication skills
• Ability to adapt to changing priorities

Benefits you will receive as the Customer Experience Lead:
 

• $21-$26/hour, depending on experience
• Temp-to-hire opportunity
• Full-time, hybrid schedule with some flexibility

For the Customer Experience Lead position your duties will include:
 

• Build strong relationships with assigned customer accounts
• Offer solutions that meet customers’ needs
• Prepare quotes, process orders, and provide updates to customers
• Maintain data and prepare reports
• Work cross-functionally to provide a seamless customer experience
• Contribute to continuous improvement initiatives
• Other tasks as assigned

Are you a strong communicator with a customer-oriented mindset? We want to hear from you! To apply for this position, please email your resume to 

julie@masemp.com

, call 603-358-1000 or apply online at www.masemp.com.

We are here to help!  For your convenience, Masiello Employment Services offers phone & video interviews/meetings. We can’t wait to virtually meet you!

MAS603