Customer Experience Professional : 26-02533

Akraya Inc.
  • Atlanta, GA
  • $20–$25 Per Hour
  • Quick Apply
10 days ago

Job Description

Primary Skills: Salesforce reporting (advanced), Advanced Excel (advanced), Data analysis (advanced), Commission administration (advanced), Customer success operations (intermediate)
Contract Type: W2
Duration: 9 Months
Location: Atlanta, GA - 30305 (#LI - Hybrid)
Pay Range: $20/hr - $25/hr
#LP

Job Summary: This role supports global customer experience teams by managing incentive and commission processes. You will administer documentation, perform calculations, and contribute to process improvements. The position is crucial for driving revenue growth within the sector.

Key Responsibilities:

  • Administer customer experience incentive and commission programs.
  • Perform accurate commission calculations for global teams.
  • Identify and propose improvements to existing processes.
  • Collaborate with compensation team members to resolve issues.
  • Support compensation planning and maintenance efforts.

Must-Have Skills:

  • Proficiency in Salesforce for reporting and analytics.
  • Strong analytical and data manipulation skills.
  • Experience with commission plan administration.

Domain / Industry Experience: Experience supporting operations within the Architecture, Engineering, Construction, and Owner (AECO) industry is preferred.


ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Numbers & Facts

LocationAtlanta, GA
Salary$20–$25 Per Hour

Skills

  • Administrator Documentationunmatched
  • Analysis Skillsunmatched
  • Commission Calculationunmatched
  • Construction Engineeringunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Data Analysisunmatched
  • Incentive Programsunmatched
  • Leadershipunmatched
  • Operational Supportunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Salesforce.comunmatched
  • Technical Recruitingunmatched

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