Customer Experience Representative/DTF Apparel Operator

Alphagraphics

Irving, TX

JOB DETAILS
SALARY
$15–$17 Per Hour
SKILLS
Communication Skills, Customer Experience, Customer Support/Service, Film, High School Diploma, Job Requisition Posting, Marketing, Multitasking, People Management, Presentation/Verbal Skills, Pricing, Printing, Production Schedule, Sales Operations, Team Lead/Manager, Telephone Skills, Time Management, Training Program, Writing Skills
LOCATION
Irving, TX
POSTED
1 day ago
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Paid time off


Front - Counter CER/DTF Operator - Alphagraphics Irving, Texas

Printing Front CounterCustomer Experience Representative/DTF Apparel Operator
Our well established and successful printing company, is seeking an energetic and passionate Front Counter Customer Experience Representative/DTF Apparel Operator to join our team. This is a full-time position, Monday through Friday, from 8:00am to 5:00pm.

The ideal candidate will possess strong computer and communication skills, a professional phone voice, excellent written and verbal communication skills, and the ability to multitask and assist customers simultaneously. You will collaborate with team members to provide customers with pricing, file setup assistance, and coordinate with production to schedule jobs.

Daily Responsibilities Include:
• Answering phones/taking messages

• Soliciting new business opportunities

• Responding to customers via phone and email

• Estimating jobs for customers

• Greeting/working with customers at the front counter to meet client needs

• Assisting customers with paper selection, binding, and finishing options

• Working with other employees/managers in a team environment

• Responsible for operating Direct to Film(DTF) heat press machine(mandatory)

Job Requirements:
• High School Diploma, GED or college coursework

• Previous print industry experience(preferred)
• Excellent written and verbal communication skills
• Professional phone voice
• Able to work under pressure in a fast-paced environment
• Flexible attitude to accommodate changing deadlines

Our office is located at 7801 Mesquite Bend Drive, Suite 106, Irving, Texas, 75063(Near 114 @ Belt Line Road).

Office - 972-570-0868. Email: Attention: Sam Reed or Tina Hayes

Benefits include paid vacation after 90 days of full time employment, paid holidays, sick days, bonus opportunities.

To apply, please submit a cover letter explaining why you are the ideal candidate for this position, along with your resume.

We look forward to reviewing your application.

Compensation: $15.00 - $17.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

About the Company

A

Alphagraphics

📍Address: 22158 Elkhart East Blvd, Elkhart IN 46514

📞Phone: +1 (574) 295-1203

Your business cards travel farther than you think—wallets, desks, conference tables, and trade show bags. AlphaGraphics Elkhart makes sure they look and feel right wherever they land. Our custom business cards printing includes premium stocks, specialty finishes, and clear, legible layouts that represent you well. We can match those cards with flyer and brochure printing that tells the full story of your services. For extra visibility, add simple custom signage printing at your office or storefront, keeping everything on brand. AlphaGraphics Elkhart pays attention to the details so every piece reinforces a professional image and makes it easier for people to remember you.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
WEBSITE
https://www.alphagraphics.com/us-indiana-elkhart-us599