Customer Experience Specialist

AO Globe Life

Miami, FL(remote)

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Broadband, Career Development, Compensation and Benefits, Consulting, Credit Union, Customer Experience, Customer Support/Service, Laptop PC, Mentoring, Microsoft Windows Operating System, Needs Assessment, Organizational Skills, Record Keeping, Sales, Sales Qualification, Team Player, Webcams, Work From Home
LOCATION
Miami, FL
POSTED
8 days ago

AO Globe Life is seeking motivated professionals who want to make a meaningful impact while building a flexible, remote career. In this role, you’ll help families across the United States understand and access important supplemental benefit programs through virtual consultations.

This is a mission-driven opportunity designed for individuals who value professional development, service-focused work, and long-term income growth. Whether you're starting your career or looking for a new direction, this role offers the structure, training, and support needed to succeed.


Key Responsibilities

  • Conduct scheduled virtual consultations to understand client needs

  • Clearly explain benefit options and guide clients through the enrollment process

  • Maintain accurate client records and follow-up communications

  • Deliver exceptional client service while building lasting relationships

  • Participate in ongoing training, mentorship, and professional development programs


What We Offer

  • 100% Remote Role – Work from anywhere in the United States

  • Flexible Scheduling – Structure your workday around your life

  • Pre-Qualified Leads Provided – No cold calling required

  • Vested Renewal Commissions – Long-term earning potential as your client base grows

  • Comprehensive Training – Ongoing mentorship and professional development

  • Career Advancement – Leadership and management opportunities for top performers

  • Supportive Team Culture – Collaborative environment focused on success


Who Thrives in This Role

  • Strong communicators with a client-first mindset

  • Organized, self-motivated professionals comfortable working remotely

  • Individuals confident using Zoom and digital tools

  • Candidates with customer service, consulting, or sales experience (helpful but not required)

  • Growth-minded individuals who value mentorship and career development


Requirements

  • Authorized to work in the United States

  • Windows-based laptop or PC with a functioning webcam

  • Reliable high-speed internet connection


About AO | Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. We proudly support union members, veterans, credit unions, and professional associations—helping protect families while creating meaningful career opportunities for our remote-first team.

If you're looking for a career that combines purpose, flexibility, and long-term opportunity, we encourage you to apply and learn more about joining our growing team.

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About the Company

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AO Globe Life