Customer Identity & Access Management (CIAM) Architect

Job Title: Customer Identity & Access Management (CIAM) Architect

Location: Phoenix, AZ / Dallas, TX

Duration: Fulltime

Skills: IAM

Salary: 100K-130K/Year

Roles and Responsibilities:

Customer Identity & Access Management (CIAM) Architect

Roles & Responsibilities

• Lead the onboarding, integration, and implementation of customer-facing applications onto CIAM platforms such as Ping Identity and Strivacity. Define identity architecture, authentication, authorization, and customer lifecycle management solutions to deliver secure, scalable, and seamless digital experiences.

Key Responsibilities:

• Design and implement CIAM solutions using Ping Identity and Strivacity platforms.
• Lead application onboarding and migration to centralized CIAM services.
• Define authentication, authorization, SSO, MFA, federation, and passwordless access strategies.
• Integrate applications using OAuth 2.0, OpenID Connect (OIDC), SAML, SCIM, and REST APIs.
• Collaborate with business, security, and development teams to gather requirements and define target architectures.
• Establish customer identity governance, access policies, and compliance controls.
• Support CIAM platform configuration, troubleshooting, and performance optimization.
• Develop onboarding standards, architecture patterns, and implementation best practices.
• Provide technical leadership during solution design, testing, and production deployment.

Required Skills:

• Strong experience with Ping Identity, Strivacity, or similar CIAM platforms.
• Expertise in OAuth 2.0, OIDC, SAML, MFA, federation, and identity lifecycle management.
• Experience integrating web, mobile, and API-based applications with CIAM solutions.
• Knowledge of cloud platforms, API security, and identity governance.
• Strong stakeholder management and solution architecture skills.

Preferred Experience :

• Experience in financial services, fintech, or regulated industries.
• Knowledge of customer onboarding, KYC, and digital identity verification processes.
• Relevant CIAM or identity certifications.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.