Note: We are only open to Individuals who reside in India for this position.
About the Role
We are looking for a forward-thinking and technical Customer Lifecycle Marketer to act as the pilot for our AI-driven communication strategy. In this dual-focus role, you will oversee our existing AI Outbound Agent to drive customer acquisition while simultaneously designing new AI agents to automate and personalize our lifecycle retention campaigns.
You will bridge the gap between demand generation customer retention and artificial intelligence. The ideal candidate is not just a copywriter or analyst but an AI Operator capable of guiding autonomous agents to deliver human-quality engagement at scale.
Key Responsibilities
AI-Driven Outbound & Acquisition
Manage the Outbound AI Agent Act as the primary supervisor for our AI agent that handles outbound marketing. You will monitor its outputs refine its prompts and continuously improve its logic to ensure high-quality interactions.
Strategic Campaign Execution
Oversee the design and execution of targeted cold email campaigns. While the AI handles the heavy lifting, you will set the strategy and guardrails.
List Management & Segmentation
Manage and segment lead lists to ensure the AI agent is targeting the right prospects with the right context.
Optimization
Analyze the AIs performance and provide data-driven recommendations to improve its response rates and conversation quality.
Lifecycle Strategy & AI Innovation
Architect Lifecycle Agents
Lead the initiative to build and train new AI agents dedicated to lifecycle marketing. You will design workflows that allow AI to autonomously nurture subscribers through the customer journey.
Subscriber Segmentation
Analyze and segment the existing subscriber base to identify key cohorts and determine which segments are best suited for AI-driven vs. static nurturing.
Data-Driven Personalization
Utilize tools such as Google BigQuery, Hightouch, and Customer.io to feed clean data to our AI agents ensuring they have the context needed to hyper-personalize messages.
Retention Strategy
Develop strategies to increase retention rates and re-activate churned customers leveraging AI to detect at-risk signals and intervene automatically.
Optimization Analysis & Compliance
Performance Reporting
Monitor and analyze campaign performance using key metrics such as open rates, click-through rates, and goal conversion rates.
Compliance & Safety
Ensure all AI-generated communications comply with email marketing regulations and best practices, acting as the final quality assurance check to prevent hallucinations or off-brand messaging.
About You
Experience: 3-5 years of experience in customer lifecycle marketing roles.
AI Literacy: You have hands-on experience using AI tools, LLMs, agents, or automation platforms. You understand prompt engineering and how to guide an AI model to improve its output over time.
Technical Skills
Strong Excel, SQL, and analytical skills to measure agent performance.
Tool Proficiency: Proficiency in email platforms (e.g., SmartLead, Customer.io) and data tools (e.g., Hightouch, BigQuery).
Writing Chops: Excellent copywriting skills. You know what good looks like, so you can train the AI to write like a top-tier marketer.
Soft Skills: Strong problem-solving abilities and critical thinking are essential when debugging agent behaviors.
How to Apply for this Position
Please fill out the form with the required details. If your profile is shortlisted, our team will reach out to you via email. If you dont find the emails in your inbox, please check your spam folder.
About PriceLabs
PriceLabs is a revenue management solution for the short-term rental and hospitality industry founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.
With dynamic pricing automation rules and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 500,000 listings globally across 150 countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.
In 2025, we scaled to 500,000 properties, syncing daily with 60,000 customers worldwide, 300 globally remote team members, and 36 diversity.
Industry Awards Won
We continue to grow exponentially, backed by a strong team to take us to the next level.
Why Join PriceLabs
Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product, with an NPS in the 70s. Customer reviews are here.
Work with a global team of 18 countries and counting of passionate individuals that accept open communication, empowerment, and a shared focus on customer success.
We are a freemium product, so marketing leads the charge on customer acquisition.
We are a remote-first organization and accept work from home as the norm.
PriceLabs is an equal opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate on the basis of race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status, or physical challenges.