Contingent Worker Information
Position Title Customer Load Management Analyst
NYPA Business Unit Customer Solutions
Experience Level 1 (1-5 years)
Work Location White Plains Office
Anticipated Start Date Immediate
Duration of Assignment 12 month(s)
Project/Assignment Staff Augmentation
CWP Manager Christine.Prendergast@nypa.gov
Date of Posting 07/07/2026
Due Date 07/22/2026
Work Schedule
Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements.
CWPO Engagement Requirements
Candidates are REQUIRED to be local to Tri-State area and in W2 tax status as employee of Service Provider.
Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time.
NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days.
If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked.
Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required by all candidates during onboarding.
Submission Instructions
Your email submissions must contain:
The LEGAL name of candidate (no aliases, monikers, or nicknames)
Job Broadcast number in your email subject header
Visa work authorization, if applicable
For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation.
NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates.
NYPA prohibits the use of any AI tool during interviews.
For all questions or concerns, please contact Christine Prendergast at Christine.Prendergast@nypa.gov.
Project Overview
The Customer Load Management (CLM) Analyst may work in various distinct areas, short-term forecasting, long-term forecasting, load research, load evaluations, capacity/UCAP forecasting, capacity reconciliation and various market and customer load related analytics. Within these areas, the CLM Analyst performs, assists and/or supports the critical functions necessary for the success of the group and its stakeholders. The CLM Analyst develops comprehensive, dynamic, and static forecasts of demand, energy, capacity and coincident peak loads, as well as production sales delivery and New York Independent System Operator (NYISO)-related bids and bilateral transactions for all of NYPA's customers as well as all of the enterprise-wide stakeholders. The CLM Analyst manages all the load and UCAP transactions within the NYISO marketplace and serves as the authoritative source for all supply-customer load and capacity related data associated with the aforementioned transactions.
Job Functions & Responsibilities
" Support NYPA's financial planning process by delivering required forecasts.
" Develop data visualizations for ERM business line.
" Review and report on transaction performance metrics and KPIs.
" Stay current with NYISO procedures and market reports.
" Support stakeholders on market transaction and forecasting inquiries.
" Perform short-term and long-term load forecasting.
" Review and challenge NYISO load invoicing.
" Provide after-hours support for forecast variances.
" Support stakeholders on customer load related matters.
" Assist in automating business processes.
Skills
" Familiar with Wholesale Electricity Market, Fuel Markets and/or associated Financial products.
" Basic business, statistical, financial and reasoning skills.
" Strong analytical and research abilities.
" General knowledge of accounting practices.
" Basic understanding of the economic impact of decisions within the position's scope of authority.
" Ability to prioritize work, multitask, and self-start.
Education & Certifications
" Bachelor's degree in Business Analytics, Economics, Finance, Accounting, Mathematics, Computer Science, Statistics or related discipline required.
" Minimum of 2 years of related experience in an analytical role or equivalent combinations of education & experience.
" Minimum of 1 year Utility or Energy Company experience working in a NYISO or RTO transactional role is preferred.