Customer Loyalty Specialist

Job Description:

Join one of the fastest growing businesses in Utah! Greenix has been recognized as one of “Utah’s Fast 50” businesses for 3 years running and named “Utah’s Emerging 8” businesses to watch. By sticking to our core values, Trusted- Sustainable- Different, we have redefined the service industry. If our core values are part of your life, we would be excited to add you to our team.

At Greenix our Retention Professionals receive inbound calls from our current customer base. Successful Loyalty Agents determine customer needs and root concerns and provide a white-glove experience resulting in delighting the customer. $50,000.00 - $60,000.00 per year with Paid training (Hourly + Commission).

Who You Are:

• You excel at adapting to new situations, handle change and balance multiple demands.
• We win together! Loyalty Agents are committed to their performance and demonstrate a competitive and collaborative attitude in order to meet the team and department goals.
• Our Loyalty Agents strive to develop a growth mindset. They are coachable and willing to learn and apply feedback to their professional and personal goals.
• Loyalty Agents take accountability and exhibit resilience to succeed. Are willing to listen to customer concerns and find a win/win solution

Qualifications:

• High school degree or Equivalent required. College degree a plus
• Prior sales or retention experience a plus
• Ability to work designated full time shift
• Proficient with basic computer functions and the ability to utilize software, databases, scripts, and other tools appropriately
• Ability to pass a background check

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and headsets

Greenix is an Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities

Greenix is an E-Verify employer. All applicants applying for U.S. job openings must be authorized to work in the United States.