THE POSITIONOur roster has an opening with your name on itFanDuel is looking for a Customer Growth Associate to elevate our customer engagement and marketing initiatives. You will play a key role on the Customer Growth team, providing operational excellence and strategic input. This role will collaborate with multiple departments within FanDuel including, but not limited to, Operations, Marketing Technology, DataScience, Brand, and Commercial. This is an exciting opportunity to help elevate the customer experience while executing revenue generating marketing initiatives at a premier gaming company.In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.THE GAME PLANOwn end-to-end execution of lifecycle marketing campaigns across key customer segments, ensuring alignment with retention goals, commercial priorities, and budget constraintsPartner with Data Science to operationalize model-driven marketing strategies, leveraging predictive insights to optimize targeting, personalization, and player valueCollaborate with experimentation teams to build and execute structured test-and-learn roadmaps, driving continuous optimization and measurable ROIWork cross-functionally with creative and brand to develop high-impact campaign assets that drive customer engagement, excitement, and brand awarenessAct as a key stakeholder liaison, communicating campaign strategy, performance insights, and recommendations to internal partners and leadershipMonitor, analyze, and report on campaign performance against KPIs (e.g., retention, engagement, revenue), translating data into actionable insightsDeliver clear, insight-driven reporting to identify growth opportunities and inform future marketing strategiesManage promotional budgets with precision, tracking spend, monitoring trends, and escalating risks or variances as neededIdentify and implement innovative lifecycle tactics to increase engagement, improve retention, and enhance perceived customer valueDevelop deep expertise in marketing technology and data tools (e.g., campaign platforms like Braze, XP & Hightouch, analytics workflows, data warehouse), improving execution efficiency and scalabilityContribute to a high-performing team culture by supporting teammates, sharing knowledge, and stepping in as needed to ensure team successTHE STATSMinimum of 2+ years of experience in Customer Marketing or similar roles, with the ability to manage complex campaigns from conception to executionTop-notch organizational and project management skills to handle concurrent initiatives and deadlinesStrong marketing mindset to launch promotional initiatives with excellence and contribute to strategiesUnderstanding of marketing platforms, Email Service Providers (preferably Braze, Movable Ink, XP), and Customer Data Platform Technologies (e.g. Segment, HighTouch)Exceptional verbal and written communication to collaborate with stakeholders and leadersComfort with data and insights to measure performance and track budgetsAbility to set and meet expectations for both internal and external partnersHas a positive attitude and loves being a team playerBachelor's degree requiredFamiliarity with design tools like photoshop is a plusInterest in I-gaming, with a good understanding of FanDuel or similar competitive productsKnowledge of sports, casinos, and/or experience working within a heavily regulated industry is a plusPLAYER BENEFITSWe offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.The applicable hourly range for this position is $35.10 - $43.75 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.#J-18808-Ljbffr