Job Title: Customer Marketing Manager, COPTravel Required: up to 10% of timePosting Start Date: 5/11/26HybridNo Relocation Assistance OfferedJob Number#173030 – New York, New York, United StatesRole SummaryThe Customer Marketing Manager directs and translates brand strategies into best‑in‑class execution, driving maximum sales results, market share, and financial return across all Customer segments in North America. This position creates synergies and uncovers new sales opportunities by connecting brand/category strategy owners with Customer opportunities across channels, owns annual customer activity planning and key customer/sales team milestones.Key Partnerships and ScopeThe Customer Marketing Manager is a key cross‑functional partner across CDO (Field Team, NDSO, Distribution, Direct and Trade), Marketing, Scientific Affairs/Education, Finance and Supply Chain, and leverages FEED principles as the primary ways of working.New York‑based role. The selected candidate must be authorized to work in the U.S. on a full‑time basis and must not require sponsorship.ResponsibilitiesTracks product changes/improvements, anticipates customer needs and impact, and works cross‑functionally to develop communication/share information to ensure all changes are implemented without commercial disruptions.Identifies and champions Customer opportunities and translates them into assets (marketing materials, sales stories, etc.) working jointly with the Marketing Team and Field/NDSO Leadership.Tracks distribution of COP Power SKUs and works with Field and NDSO teams to identify assets to leverage distribution opportunities.Owns promotional strategy and promo grid, with the support of category/brand owners and CDO and Schein Team. Ensures sufficient inventory levels working with the Supply Chain team. Assesses promotional effectiveness, ROI and adjusts promo strategy based on learnings.Leads development of long‑lead, joint, "win‑win" business plans (baseline and promotions) covering sales, volume and profitability, and incorporating customers' objectives and strategy.Develops Quarterly Sales toolbox for the Field/NDSO, consolidating key tools (digital and non‑digital) to activate quarterly priorities.Owns annual customer activity planning – engages with key stakeholders to define and adhere to key timing milestones, consolidates GTM materials and ensures easy availability for the CD Team, works as a liaison between teams to ensure all core info & decks are provided on time.Prepares internal communication (e.g., COP Digest) to keep the team up to date with all critical information.Collects information on the external environment (e.g., competitor promotions, pricing, innovation, new channel opportunities, etc.).Acts as a CDO pricing champion to support the Marketing team – provides data and customer insights related to pricing.Manages the overall Customer Marketing budget, forecasts expenses, and reconciles actual spend against plan.Defines the strategy for using CRM data and technology to segment customers and personalize marketing communications.Owns the overarching strategy for the customer journey across all channels (online, in‑store, sales field, etc.).Required QualificationsBachelor's Degree.4+ years of experience in sales roles or adjacent experiences.Proficiency in Microsoft Office or Google Suite (i.e., Sheets, Slides, Docs).Preferred QualificationsStrong skills in relationship building, effective execution, planning & priority setting, teamwork and collaboration.Strong skills in team‑building, coaching, communication, timely follow‑up and issue resolution.Excellent interpersonal skills and the ability to influence others.Strong demonstration of a consumer and customer‑focused mindset.Compensation and BenefitsSalary Range: $109,600.00 – $155,000.00 USD. Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit‑sharing, and long‑term incentives for executive‑level roles.Benefits: medical, dental, vision, basic life insurance, paid parental leave, disability coverage, participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays. Paid sick leave is adjusted based on role and location in accordance with local laws.Our Commitment to InclusionWe develop strong talent with diverse backgrounds and perspectives to best serve our consumers and foster an inclusive environment where everyone feels a true sense of belonging.Equal Opportunity EmployerColgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities.#J-18808-Ljbffr