Customer Master Representative Customer Master Representative

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.

Job Title: Customer Master Representative

Location: Malvern, PA 19355

Duration: 3+ Months (Potential of extension)

Shift: M- F 8AM -5PM

Pay Rate: $21/hr - $25/hr on w2

Job Description:

• This position is responsible for the timely creation of new customer accounts, changing existing customer accounts, and communicating these additions and changes to the appropriate stakeholders of the customer.
• This role will require completing these tasks accurately, and within the agreed upon service level agreement (SLA) timeframe.
• The SLA is the foundation of the services provided by the Customer Master team, and this role is required to ensure that all aspects of the SLA are adhered to.
• Additional responsibilities for the role are completing or assisting in the reporting requirements of the Customer Master Data team, and supporting special projects for the Customer Master group.
• This position requires an understanding of SAP or other ERP platforms, and an ability to learn the transactions related to the customer master function and correlated reports.
• Additionally, utilize MS Outlook, MS Excel, and MS Word. Strong organizational skills are a must.
• This position requires detail orientation, as accuracy is a crucial requisite of the Customer Master function.

Essential functions:

• Customer Master - Customer setup and changes within the SAP environment, accurately and timely, based on agreed upon SLA. Communicating completions and rejections via group mailbox in MS Outlook.
• Responsible for daily reporting and review of new account setups, to ensure that all mandatory fields have been populated
• The ability to effectively communicate, to all stakeholders.
• SAP acumen to complete all tasks related to the Customer Master function, reporting, and special projects.
• Tracking and reporting statistics via MS Outlook and MS Excel.
• Special Project Support - Various requests are received that aren't specific to a customer, but rather have a wider scope, suh as output records, and general data fields, which are not included in our normal SLA timing requirements.

Qualifications:

• High School Diploma - Required
• Bachelors - Preferred
• Previous experience working with data and data management.
• Excel skills - Nice to have