About the Role: Vermont Slate Company LLC is looking for a driven and detail-oriented Customer Operations & Sales Support Specialist to join our team in Savannah, GA. In this role, you'll be at the heart of our customer experience — managing purchasing workflows, supporting our sales team, and ensuring every order runs smoothly from start to finish. If you thrive in a fast-paced environment and love keeping operations tight and customers happy, this is the opportunity for you.
Responsibilities:
Purchasing & Vendor Management
Create, track, and follow up on purchase orders.
Coordinate with quarries, suppliers, manufacturers, and vendors.
Monitor product availability and supply commitments.
Support inventory planning and replenishment decisions.
Manage open purchase orders and overdue commitments.
Escalate supply risks, shortages, delays, and quality issues.
Support vendor performance monitoring and continuous improvement initiatives.
Help negotiate and optimize purchasing quantities, delivery schedules, and operating conditions within approved guidelines.
Customer Operations & Sales Support
Support assigned sales representatives and their customers.
Create and maintain quotations, sales orders, and related documentation.
Monitor order status and coordinate order execution through delivery.
Communicate order updates, risks, and required actions.
Maintain accurate SAP and Salesforce data.
Requirements:
2+ years of purchasing/procurement roles
Strong organizational skills with a high attention to detail and accuracy
Proficiency with CRM, ERP, or order management software (e.g., QuickBooks, Salesforce, or similar)
Excellent written and verbal communication skills
Ability to manage multiple priorities and deadlines in a fast-paced environment
Experience in building materials, construction, or specialty products industries is a plus
A proactive, problem-solving mindset with a customer-first attitude
About Us: Vermont Slate Company LLC is a trusted name in premium natural slate products, bringing quality craftsmanship and timeless materials to projects across the country. Our customers choose us for our unmatched product expertise and commitment to delivering excellence on every order. We foster a collaborative, close-knit team culture where your contributions are recognized and your growth is supported.
Numbers & Facts
Location
Savannah, GA
Job Type
Full-time
Skills
Communication Skillsunmatched
Constructionunmatched
Continuous Improvementunmatched
Customer Experienceunmatched
Customer Relationship Management (CRM)unmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Health Insuranceunmatched
Intuit Quickbooksunmatched
Inventory Planningunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Operational Supportunmatched
Order Deliveryunmatched
Order Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procurement Managementunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Quarryingunmatched
SAPunmatched
Salesunmatched
Sales Supportunmatched
Salesforce.comunmatched
Team Buildingunmatched
Team Playerunmatched
Time Managementunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Managementunmatched
Vision Planunmatched
Writing Skillsunmatched
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