This role involves providing exceptional customer service as a Customer Operator, supporting the Service Department by answering calls, scheduling appointments, and assisting customers before, during, and after repairs.
Responsibilities include managing service inquiries, coordinating appointments, following up on repairs, auditing invoices, and maintaining compliance with safety standards.
Qualifications include strong communication skills, active listening, proficiency with computer systems, and the ability to multitask in a fast-paced environment. Flexibility to work nights, weekends, and holidays is required.
Benefits include paid time off, holidays, and opportunities for career growth in a dynamic, customer-focused environment.