Customer Outreach & Communications Support-Level 2 - Experienced (6 - 10 Years)

Join Our Team in Juno Beach, FL!

Are you an experienced professional in customer outreach and communications? We're seeking a dedicated individual to support NextEra Energy Transmission in Juno Beach, FL. This role is pivotal in managing and executing communication strategies that align with our business objectives. If you have a passion for engaging with customers and ensuring seamless communication throughout project stages, we want to hear from you!

Job Responsibilities

• Lead the development of communication materials from concept to delivery.
• Manage and distribute internal and external communication content.
• Collaborate with cross-functional teams to translate business objectives into clear communications.
• Coordinate campaigns and initiatives to support company programs and announcements.
• Ensure adherence to brand standards and regulatory requirements.
• Oversee project timelines for accurate and timely communication deliverables.
• Support leadership communications, including announcements and strategic updates.
• Conduct audience analysis for tailored communications.
• Maintain documentation and records of communication plans and results.
• Track and report communication metrics to leadership and stakeholders.

Requirements

• 6-10 years of experience in customer outreach, community engagement, or communication support.
• Proven ability to lead communication projects and manage timelines.
• Strong collaboration skills with cross-functional teams.
• Excellent verbal and written communication skills.
• Experience in adhering to brand and regulatory standards.
• Four-year college degree.

Preferences

• Experience in the energy sector is a plus.
• Familiarity with PURCHASER-approved policies and outreach materials.

If you're ready to make an impact and contribute to our dynamic team, apply today!

Subject Line: Experienced Customer Outreach & Communications Specialist

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