Customer Program Specialist

Are you a proactive problem-solver who enjoys building strong client relationships and working alongside production teams? Essential Personnel is seeking a dedicated Customer Program Specialist for a leading contract manufacturing company in Grand Island, NE! In this role, you will serve as the primary point of contact for customers, overseeing order entry, delivery schedules, and cross-departmental coordination in a fast-paced environment.

Requirements for Customer Program Specialist:

• 5+ years of customer program experience in a manufacturing environment

• Willingness to work on the shop floor alongside manufacturing operations

• Strong Excel and Microsoft Office skills; ERP experience (Syteline) preferred

• Proven ability to de-escalate issues and communicate effectively under pressure

Responsibilities for Customer Program Specialist:

• Serve as the main point of contact for customer inquiries regarding orders, pricing, and schedules

• Manage purchase orders, verify quantities, and proactively communicate delays

• Collaborate with planning, engineering, purchasing, and production teams

• Investigate shipment discrepancies, coordinate corrective actions, and resolve complaints

• Maintain accurate customer records and administrative reports in Syteline (ERP)

Benefits Offered for Customer Program Specialist:

• Quarterly Profit Sharing and 401(k) with company match

• Comprehensive Medical, Dental, Vision, and Life Insurance

• Paid time off, 80 hours of paid holidays, and career advancement opportunities

While Working for Essential Personnel:

• Weekly pay- direct deposit

• Holiday Bonus paid to eligible employees

• Health insurance

• Vision Insurance

• Dental Insurance

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INDGIB Ready to Take the Next Step?

• Call us today: (308) 381-4400

• Submit your resume: http://www.essentialpersonnel.com/submit-resume, or

• Email your resume to grandisland@essentialpersonnel.com.

Don't miss out! Apply today!

(Essential Personnel is an equal opportunity employer and affirmative action employer.)