Customer Projects Manager

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 5,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

The Conformity Project Manager ensures the airworthiness of the aircraft by validating its compliance with 14 CFR regulations and the JAFS conformity process. The Conformity Project Manager will oversee progress and management of the assembled conformity team(s) activities throughout all phases of this process. The Conformity Project Manager will possess a thorough understanding the 14 CFR regulations, the requirements for validating Part 91 and 135 compliance and be capable of following the JAFS confirmation process. The Conformity Project Manager will serve the company's and customer's needs and requirements by producing a conformity package acceptable to the FAA administrator. This hybrid position can be based out of most Jet Aviation locations in the US network.

Teterboro, NJ

Savannah, GA

West Palm Beach, FL

Scottsdale, AZ

Dallas, TX

Houston, TX

Your Profile

Bachelor's degree

Five (5) years' experience in aviation management of permanent records.

Three (3) year's or more of practical corporate aircraft management experience.

Available to work flexible work schedules including nights, weekends and holidays.

Frequent travel to on-site conformity location, which mostly will be domestic but may also be international.

Self-educator and motivator.

May be required to be 21 years of age or older and have a valid driver's license with a clean driving record; must also be able to pass a required 10-year background check which includes drug test.

Must obtain an Airport ID Badge within 30 days of employment, if required.

Client-Focused: Exceptional customer service skills and the ability to interact successfully with C-level executives and affluent individuals, both in person and via telephone. You possess the ability to stay calm and solutions-oriented in high-stress situations to accommodate customer demands.

Your Role

Identifies the aircraft transitions department scheduling requirements and coordinates the performance of the aircraft's permanent records and physical condition conformity

Selects and assigns the conformity team with internal/external personnel

Ensures conformity team members (contractors) are well prepared and understand their responsibility for compliance of Jet Aviation's conformity processes

Manages the conformity team in the performance of the aircraft's permanent records review and physical inspection

Uses appropriate discretion when planning daily operation for conformity team's goals and objectives

Exercises self-determining judgment in managing conformity documented discrepancies with assigned responsible person for efficient resolution

Validates all collected data and appendixes are complete and detailed in accordance with JAFS Conformity process

Performs a final review of conformity package in accordance with JAFS accepted validation process on Part 91 and Part 135 aircraft prior to submission to Director of Aircraft Transitions

Participates in the development and final review of the Aircraft Inspection Manual (AIM) prior to submission to the Director of Quality Assurance

Reviews the effectiveness, efficiencies, performance and productivity of the conformity team and provides feedback and updates and to the Director of Aircraft Transitions.

Interfaces with assigned FAA principle inspectors when directed

Interfaces with assigned maintenance manager or client representative

Interfaces with computerized maintenance tracking program analyst

Interfaces with outside vendors in support of the conformity process

Provides collected data and submits pertinent conformity information into the Continuous Airworthiness Surveillance System (CASS)

Performs and applies Jet Aviation Safety and CASS policies and procedures

Other duties and responsibilities as assigned

Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Desired Characteristics

Willingness and ability to make decisions

Sound and accurate judgement

Accurate and thorough; focus on continuous improvement in processes and performance

Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues

Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador

Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Additional Details

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you're selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Nearest Major Market: New York City