Customer Quality and CAPA Engineer (Automotive)

Mergon Moulded Plastics

Anderson, SC

JOB DETAILS
SKILLS
Advanced Product Quality Planning (APQP), Analysis Skills, Automotive Engineering, Communication Skills, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Customer Relations, Customer/Client Research, External Audit, Geometric Dimensioning and Tolerancing, Identify Issues, Injection Molding, Internal Audit, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Molding Processes, Persuasion Skills, Problem Solving Skills, Process Failure Mode and Effects Analysis (PFMEA), Product/Service Launch, Production Part Approval Process (PPAP), Program Planning, Quality Control, Quality Engineering, Quality Management, Regulations, Risk Analysis, Risk Management, Standard Operating Procedures (SOP)
LOCATION
Anderson, SC
POSTED
1 day ago

Is this you?

  • Do you excel at turning NCRs into lasting corrective and preventive actions?
  • Are you fluent in APQP and the Core Tools—and confident building complete PPAPs?
  • Can you translate customer-specific requirements into shop-floor reality?
  • Do audits energize you because they validate a high-performing QMS?

Your impact

  • Guard the Quality Management System so it remains compliant with IATF 16949:2016 and relevant regulations.
  • Lead investigations of production issues with QC Technicians; confirm containment, root cause, and effective CAPA.
  • Drive nonconformance (NCR) and CAPA activities to verified closure and sustained effectiveness.
  • Act as the primary Quality liaison to customers, ensuring their specific requirements are understood and met.
  • Participate in internal and external audits; prepare, present, and respond to findings.
  • Train quality and production personnel on product requirements and standards.
  • Support APQP for launches, including PPAP development, submission, and safe launch execution.

What you’ll need to succeed

  • 4+ years of product quality experience with direct QMS compliance responsibility.
  • Demonstrated expertise in APQP, Core Tools, and PPAP creation.
  • Strong command of inspection methods and measurement tools.
  • Exposure to blow molding, injection molding, and assembly processes (a plus).
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Analytical and computational strength; adept with problem-solving methodologies.
  • Clear and persuasive communicator, written and verbal.
  • Innovative thinker with sound decision-making.

Your toolbox

  • GD&T
  • Continuous Improvement, Kaizen
  • Troubleshooting
  • MSA
  • SPC
  • PFMEA
  • 5 Why
  • APQP
  • SOPs
  • Quality Control and Field Measurements
  • PPAP process experience

What success looks like in 6–12 months

  • Zero late PPAPs and robust safe launch plans for new programs.
  • Closed-loop CAPAs with measurable risk reduction.
  • Positive customer feedback as the trusted Quality point of contact.
  • Audit readiness demonstrated through clean findings and sustained compliance.

About the Company

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Mergon Moulded Plastics