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Customer Quality Specialist

PEAK Technical Staffing

Ogden, UT

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JOB DETAILS
SKILLS
8D, Americans with Disabilities Act (ADA), Analysis Skills, Artificial Intelligence (AI), Auditing, Certified Internal Auditor (CIA), Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Customer Relations, External Audit, Flexible Spending Accounts, ISO (International Organization for Standardization), ISO 9001, Information Technology/Systems Audit, Internal Audit, Leadership, Lift/Move 25 Pounds, Maintain Compliance, Manufacturing, OEM (Original Equipment Manufacturer), Problem Solving Skills, Process Failure Mode and Effects Analysis (PFMEA), Quality Management, Scorecarding, Team Player, Training/Teaching, Willing to Travel
LOCATION
Ogden, UT
POSTED
Today
#Eng-IT-01
Customer Quality Specialist
Location: Ogden, UT
Status: Direct hire
Compensation: $65,000 to $88,000
Experience level: 3+ years of experience in a Quality role

SUMMARY:
In this role you will be responsible for customer scorecards owned, analyzed, and improved through defined action plans.
 
Responsibilities
  • Successful completion of external audits (IATF, customer, TISAX, ISO-related)
  • Internal quality system compliance maintained and continuously improved
  • Audit findings addressed with effective corrective actions and verified closure
  • Take ownership of assigned OEM customer scorecards and serve as primary quality contact
  • Provide oversight into the development and maintenance of the Quality Management System
  • Ensure plant compliance with IATF16949 / ISO9001, Client policies, and Customer Specific Requirements
  • Plan, execute, and report internal and external audits
  • Review activities and action plans with plant leadership
  • Analyze audit results and define audit and improvement priorities
  • Lead and participate in problem-solving teams related to audit and customer findings
  • Ensure correct distribution, understanding, and use of current standards and procedures
  • Maintain and improve common quality systems and databases (CAPA, audits, documents, GoSeeFix, etc.)
  • Develop and maintain Management Manual and audit checklists
  • Provide training and support on Quality Systems and standards
  • Coordinate and administer third-party and customer audits
     
Education:
Bachelor's degree in Engineering, Quality, Manufacturing, or related field preferred (or equivalent experience)
 
Qualifications
  • Quality system auditing (internal and external)
  • Working effectively with cross-functional teams
  • Manufacturing environment knowledge; Problem solving and corrective action methodologies (8D, PFMEA)
  • Customer-facing communication
  • Auditing experience, working with a cross functional team, Manufacturing
  • Internal or Lead Auditor certification (IATF16949, ISO9001) preferred
  • Other auditing certifications considered a plus
  • Willingness to travel for customer or audit support as needed
  • Flexibility to support off-shift or off-hours customer demands when required
     
Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, andlifting upto 25 pounds, with or without reasonable accommodation. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/ AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.

About the Company

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PEAK Technical Staffing

For over 50 years, PEAK has excelled in providing comprehensive staffing and workforce solutions. We go beyond traditional staffing to offer a holistic, on-demand workforce model, addressing every facet of your workforce needs.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1968
WEBSITE
http://www.peaktechnical.com

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