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Customer Relations Coordinator

ACADENTAL INC

Overland Park, KS

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JOB DETAILS
SKILLS
Academic Examinations, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Healthcare, Inside Sales, Licensing, Multitasking, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Sales Operations, Sales Support, Simulation, Small Company, Stock Keeping Unit (SKU), Team Player, Track Customer Issues, Vision Plan
LOCATION
Overland Park, KS
POSTED
9 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America.


This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.


Responsibilities


  • Support dental schools, faculty, simulation labs, and institutional customers via phone and email
  • Assist with product questions, order coordination, quoting, and account support
  • Work closely with sales and operations teams to resolve customer issues accurately and efficiently
  • Maintain organized customer records and follow-up communication
  • Learn Acadental simulation and educational product lines to provide knowledgeable support
  • Help ensure smooth communication with universities, licensing boards, and professional programs nationwide
  • Build strong long-term relationships with customers through professionalism and responsiveness
Qualifications


  • Strong communication and organizational skills
  • Detail-oriented with the ability to manage multiple priorities
  • Professional, dependable, and customer-focused
  • Comfortable working with SKUs, quotes, orders, and institutional accounts
  • Ability to communicate calmly and professionally with schools and faculty
  • Experience in dental, healthcare, education, inside sales support, or customer service preferred
About Acadental


Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships.
This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.

About the Company

A

ACADENTAL INC

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