Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Retention Programs, Revenue Growth, Team Player, Training/Teaching, Vision Plan
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Health insurance
- Vision insurance
CULTURE STATEMENT:
Our office culture is built on a “people-first” philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Aaron Richards - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
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Aaron Richards - State Farm Agent