Customer Relations Representative - State Farm Agent Team Member

Laurin Maier - State Farm Agent
  • Baton Rouge, LA
  • Full-time
6 days ago

Job Description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Dental insurance

ABOUT OUR AGENCY:
I opened my State Farm agency in 2012 and am proud to serve the Baton Rouge community alongside an incredible team. As a third-generation insurance professional, I began my career working in an insurance agency before earning the opportunity to open my own. Outside of work, I'm the proud mom of two boys who keep me busy with sports, school, and family activities. I believe in balancing hard work with family, community involvement, and giving back.


Serving our community is one of my greatest passions. Our agency proudly supports JDRF, a cause that is especially meaningful to my family. Each Thanksgiving, we host a food drive benefiting the Greater Baton Rouge Food Bank, and when hurricanes or other natural disasters impact our area, we organize our Hurricane Heroes initiative to collect and deliver essential supplies to families in need.


Our agency offers a competitive base salary plus commission, performance bonuses, an annual incentive trip, health, dental, and vision insurance, a 401(k) with company match, paid time off, ongoing training, professional development, and opportunities for career advancement.


Our culture is built around integrity, teamwork, and helping people succeed. I'm looking for energetic, self-motivated individuals who take initiative, enjoy serving others, and are committed to personal and professional growth. If you're looking for a place where your contributions are valued and your career can thrive, we'd love to welcome you to our team.


ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Laurin Maier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Numbers & Facts

LocationBaton Rouge, LA
Job TypeFull-time

Skills

  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Problem Solving Skillsunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Retention Programsunmatched
  • Revenue Growthunmatched
  • Sportsunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

Be found by employers

5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Free resume builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Free resume builder