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Customer Relations Representative - State Farm Agent Team Member

Joel Hensel - State Farm Agent

Bothell, WA

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JOB DETAILS
SKILLS
Aviation Industry, Calendar Management, Communication Skills, Consulting, Customer Relations, Customer Training, Detail Oriented, Financial Services, Flooding, Insurance, Landscaping, Lead Generation, Leadership, Licensing, Life Insurance, Marketing, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Property Insurance, Team Lead/Manager, Team Player, Training Program, Training/Teaching, Writing Skills
LOCATION
Bothell, WA
POSTED
21 days ago
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT THE AGENCY:
If you’re looking for a career where you can truly make a difference in people’s lives, you’ll find that here. As a State Farm Agent with 19 years of experience — and a career that began in an agent’s office back in 1991 — I’ve built this team around service, education, and long-term relationships. My background includes leadership, consulting, and claims, which gives our team a well-rounded understanding of how to properly protect families and support them when they need us most. We help customers across Washington, Idaho, and Oregon personalize their auto, home, and life insurance coverage while making sure they understand their options and receive every available discount.


I grew up in South Carolina and earned my BS in Business Management from the University of South Carolina before relocating to the Seattle area in 2007. Outside the office, I enjoy landscaping, DIY projects, studying aviation, and spending time with my family. Serving others is important to me — I’m actively involved in my church and passionate about giving back, including supporting families impacted by flooding in our area.


You’ll be joining a mission-driven office that values integrity, community involvement, and professional growth. If you want to be part of a team that works hard, supports one another, and genuinely cares about the people we serve, we’d love to connect with you.

Position Overview: 
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. 
 
Responsibilities: 
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
 
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

J

Joel Hensel - State Farm Agent

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