Claims Processing, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer Training, Health Insurance, Insurance, Problem Solving Skills, Resolve Customer Issues, Retention Programs, Track Customer Issues, Training/Teaching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION
1. You will be educating clients to understand their personal & business insurance.
2. Assist clients in handling their claims.
3. Taking payments & updating files.
4. Having FUN while you work.
5. Ending your day with a sense of accomplishment.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
R
Robert Kenimer - State Farm Agent