Benefits:- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I have proudly served as a State Farm agent since 2007 and have nearly 30 years of experience in the insurance industry. I am a second-generation State Farm agent, born and raised in Miami, and I'm passionate about helping individuals and families protect what matters most. Our multilingual team proudly serves customers throughout Miami, Coral Gables, and the surrounding communities.
Our agency offers health insurance, a Simple IRA, paid time off and sick leave, a paid parking pass, monthly team bonuses, and an annual performance bonus. We also believe in enjoying where you work, with a beautiful office, a Nespresso machine, healthy snacks and drinks, birthday celebrations, and team outings throughout the year.
Our culture is supportive, collaborative, and focused on long-term success. You'll work alongside an experienced agent in a stable, growth-oriented office where your contributions are valued. We're looking for someone who enjoys helping others, works well as part of a team, and wants to build a rewarding career while having fun along the way.
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Gus Cisneros - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.