Customer Relations Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Job Title: Customer Relations Representative (Marketing Focus)
Location: Phoenix Area, AZ
Schedule: Part-Time
Pay: $20/hour

*Bilingual Mandarin Highly Preferred*


Position Overview:
Our State Farm insurance agency is seeking a proactive and creative Customer Relations Representative with a marketing focus. This role centers on relationship-building and community visibility, helping grow our agency through local partnerships and outreach. If you enjoy connecting with people, attending events, and representing a brand in the community, this could be a great fit.


Key Responsibilities:

• Relationship Building
  • Identify, build, and maintain relationships with local real estate agents, auto dealerships, and other centers of influence
  • Serve as a consistent point of contact to nurture referral partnerships
• Community Events & Outreach
  • Organize and attend networking events, open houses, and community activities
  • Represent the agency professionally at local events and promotional opportunities
• Marketing Support
  • Assist with creating outreach and marketing content to engage referral partners
  • Support social and community-based initiatives that increase local visibility
• Follow-Up & Tracking
  • Maintain organized follow-up with partners and leads
  • Track outreach efforts and help measure engagement and results

Ideal Candidate:

• Strong communication and interpersonal skills
• Bilingual Mandarin preferred
• Background in marketing, sales, business development, or community outreach is a plus
• Familiarity with the Phoenix and surrounding Arizona communities preferred
• Comfortable working independently and traveling locally as needed
• Organized, proactive, and relationship-focused

This part-time role is ideal for someone who enjoys being out in the community, building meaningful connections, and contributing to agency growth through strategic outreach and partnerships.

This is a remote position.