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Customer Relations Representative - State Farm Agent Team Member

Chris Callahan - State Farm Agent

Laurens, SC

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JOB DETAILS
SKILLS
Baseball, Basketball, Coaching, Community Support, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Football, Health Insurance, Insurance, Leadership, Licensing, Problem Solving Skills, Resolve Customer Issues, Retention Programs, Revenue Growth, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Laurens, SC
POSTED
14 days ago
Benefits:
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019, and today I lead a talented team of eight professionals. Before becoming an agent, I built my career in the insurance industry as a Regional Vice President and District Manager in home service, experience that taught me the importance of leadership, collaboration, and putting clients first. I graduated from Limestone College with a degree in Business and have been running businesses since I was just 13 years old, so entrepreneurship and hard work are truly part of who I am.

Outside the office, I’m deeply involved in our community. I serve on the Legacies Leadership Board through the local Chamber of Commerce and coach 8U football, baseball, and basketball — all of which allow me to stay connected and give back. Community involvement is a core part of our mission, and we’re always looking for ways to make a positive impact beyond insurance.

Our agency offers a strong team-oriented culture with plenty of opportunities to build camaraderie. We travel together, host fun Christmas party auctions, and celebrate wins with mid-year events at the lake. The atmosphere here is upbeat, driven, and filled with energy. With a wealth of experience and knowledge across the board, our team supports and motivates one another every single day.

We’re looking for individuals who want to win, bring a competitive spirit, and thrive in a collaborative environment. If you’re passionate about helping others, love working toward shared goals, and want to grow with a team that celebrates success together, this could be the perfect place for you.

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Chris Callahan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

About the Company

C

Chris Callahan - State Farm Agent

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