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Customer Relations Representative - State Farm Agent Team Member

Lisa Beyer - State Farm Agent

livonia, MI

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JOB DETAILS
SKILLS
Billing, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Field Sales, Financial Services, Health Insurance, Health Plan, Inside Sales, Insurance, Interpersonal Skills, Lead Generation, Licensing, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Retail Sales, Sales, Team Player, Telemarketing, Time Management, Training Program, Training/Teaching, Writing Skills
LOCATION
livonia, MI
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Health insurance
  • Training & development

Position Overview


Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...


  • Hourly pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
Requirements


  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

L

Lisa Beyer - State Farm Agent

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