Customer Relations Representative - State Farm Agent Team Member

Benjamin Gritton - State Farm Agent
  • Louisville, KY
  • Full-time
30+ days ago

Job Description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Company parties

ABOUT OUR AGENCY:
With four years as a State Farm agent and a growing team of four, our agency is rooted in a passion for helping people protect what matters most. I hold a bachelor’s degree from Murray State University and a master’s from Lexington Theological Seminary. I’m also the proud co-founder of His Blessings Box (a local food charity), a YMCA baseball coach, a dedicated Louisville Cardinals fan, and a husband and father of two.


We offer healthcare benefits and a gym membership because we believe in supporting our team both personally and professionally. Our office culture centers around integrity, service, and doing what’s right—for our customers and for each other. If you're someone who wants to make a difference while building a meaningful career, we’d love to connect.


ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Benjamin Gritton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
How to Apply: 
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! 
www.teamgritton.com


Benjamin Gritton - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. 

Numbers & Facts

LocationLouisville, KY
Job TypeFull-time

Skills

  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Retention/Renewalunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Health Insuranceunmatched
  • Health Planunmatched
  • Insuranceunmatched
  • Problem Solving Skillsunmatched
  • Resolve Customer Issuesunmatched
  • Retention Programsunmatched
  • Revenue Growthunmatched
  • Team Buildingunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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