Benefits:- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since joining State Farm in 2014 and opening his own agency in 2020, Andrew has built a tight-knit team of four who share a commitment to service and team camaraderie. With a background from UW Madison and valuable experience working under a State Farm agent, Andrew understands the ins and outs of running a successful business and is dedicated to providing his team members with similar growth opportunities.
Our office enjoys a lively, team-oriented culture with weekly in-office happy hours and regular team lunches to strengthen our connection. If you're seeking an agency where learning, teamwork, and personal development are at the forefront, we'd love to have you join us!
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Andrew Stark - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.