Benefits:- License Reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:I've been in the insurance industry for 20 years and currently lead a team of 10. Throughout my career, I've been passionate about helping customers protect what matters most while building a team that supports one another and enjoys coming to work each day. I also love developing future leaders, and two of my current team members are preparing to become State Farm agents themselves.
Our agency believes in building relationships both inside and outside the office. We work hard, celebrate our successes, and make time to connect as a team, including getting together every other Friday evening to have fun and strengthen our relationships.
We offer competitive pay, commission opportunities, paid time off, retirement benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in investing in our team's success and creating opportunities for long-term career growth.
Our culture is energetic, collaborative, and growth-focused. We're looking for someone who is a true team player, enjoys helping others, and wants to be part of a high-performing office. If your long-term goal is to become a State Farm agent, this is an excellent opportunity to learn the business, grow your skills, and prepare for that next step.
ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish