Customer Relations Representative - State Farm Agent Team Member

Erik Christensen - State Farm Agent

Palmer, AK

Apply

JOB DETAILS

SALARY

$18–$26 Per Hour

SKILLS

Auto Insurance, Billing, Communication Skills, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Develop and Maintain Customers, Insurance, Interpersonal Skills, Marketing, Meet Sales Quota, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Reimbursement, Risk Management, Small Business, Telephone Skills, Time Management, Training/Teaching, Writing Skills

LOCATION

Palmer, AK

POSTED

30+ days ago

Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Insurance Agency Team Member

Benefits:

License Reimbursement
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Role Description:

As a Team Member for our energetic State Farm Insurance Agency, you will cultivate and grow local customer relationships within this blossoming, growth-minded community. You'll promote the aspects of our agency that are closest to home and our lives while building meaningful public connections. We want personable, outgoing, and friendly people who are excited to engage with this community as both a team member and a career professional. Our town is community focused and celebrates individual expression. At State Farm, we embody those community ideals and would love for you as a professional to join us here!

There's opportunity for growth in three different roles in our agency depending on your best fit.

A Day in the Life:

Your typical day will include communicating with customers in a variety of ways - whether answering phone calls from customers with questions about their policies, responding to emails about coverage changes, meeting face-to-face with community members to discuss their insurance needs, or following up with customers to ensure their satisfaction. You'll find yourself switching between helping a family understand their auto insurance options, assisting a small business owner with liability coverage, and processing policy updates throughout the day.

Responsibilities:

Provide prompt, accurate and friendly customer service
Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Navigate customer-focused, needs-based review processes
Help educate customers about insurance options that work best for them and their current lifestyle
Build and maintain strong local customer relationships
Promote agency services within the community

Essential Qualifications:

Excellent interpersonal and communication skills (written, verbal, and listening) with a desire to improve
Extreme ownership and personal accountability; taking responsibility for your decisions and choices
Intrinsically motivated with "Pride of Ownership" and drive to accomplish tasks accurately and timely
Ability to multitask while proactively problem-solving situations with a detail-oriented mindset
"Together" mindset with ability to improvise, adapt and overcome as part of a growing team
Dedication to customers and commitment to positive interactions that further relationships

Preferred Qualifications:

Successful track record of meeting sales goals/quotas from previous positions
Avid interest in marketing products and services based on customer needs and requests
Enthusiasm for helping families and individuals manage everyday risks while encouraging them to realize their dreams

Experience: Preferred but not required. We are willing to train the right person!

Ready to join our team? Please complete our application and we’ll be in touch to discuss the next steps!

Compensation: $18.00 - $26.00 per hour

About the Company

Erik Christensen - State Farm Agent

Resume Resources

Free Resume Templates Free Resume Builder