Business Administration, Community Support, Community and Social Services, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Problem Solving Skills, Reimbursement, Resolve Customer Issues, Retention Programs, Revenue Growth, Track Customer Issues, Training/Teaching
- License reimbursement
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I started my State Farm journey in 2021 working for a top agent in Bingham Farms, and opened my own agency two years later. I’m a Western Michigan University grad with a degree in Business Administration, where I also served as president of Kappa Alpha Psi and Community Service Chair for Delta Sigma Pi.
We’re a close-knit, family-oriented team of five, and we’re passionate about self-development and growth. Benefits include 401k match, health insurance reimbursement, uncapped commission, team outings, and flexibility when goals are hit. If you're driven and growth-minded, we’d love to connect!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Cameron Barnes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
C
Cameron Barnes - State Farm Agent