Community Support, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Health Insurance, Health Plan, Insurance, Multilingual, Problem Solving Skills, Resolve Customer Issues, Retention Programs, Revenue Growth, Spanish Language, Track Customer Issues, Training/Teaching
- Hiring bonus
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- 401(k) matching
ABOUT OUR AGENCY:
Our agency opened in 2005 and has grown to a strong team of nine. We offer a matching 401(k) plan and full health coverage, creating a supportive environment where team members can thrive both professionally and personally.
We value honesty, loyalty, and friendliness when bringing new people onto our team. Our office is known for having a fun and competitive atmosphere—where hard work is recognized and team spirit runs high.
We’re proud to stay engaged in the community through the Chamber of Commerce, Greenway Beautification projects, and our involvement with Performance Athletic Center. If you’re looking to join a team that’s energetic, community-focused, and built on trust, this could be the right place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Jeb Barram - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
J
Jeb Barram - State Farm Agent