The Customer Returns Specialist inspects and audits luxury items being returned, ensuring quality and adherence to SOP processes. They update inventory, process adjustments and credits, and research inquiries related to returns, handling items with care.
Minimum requirements include strong attention to detail, intermediate computer skills, experience in high-volume environments, and the ability to follow directions accurately. Preferred skills include proficiency with Google Suite, experience with retail returns, and knowledge of luxury brands.
The role offers benefits such as food credits, stock purchase plans, 401K, health insurance, paid time off, and a modern, climate-controlled warehouse. Hourly pay ranges from $16-$17.25, influenced by location and experience.
Overall, this role is ideal for self-motivated individuals who thrive in team settings, with a focus on quality inspection, inventory management, and customer service within a luxury resale environment. Diversity and inclusion are prioritized, with accommodations available for individuals with disabilities.