Job Description
Customer Sales Support
Chula Vista, California
Onsite
1st Shift
No travel required
$27.45/hr Position Summary
Chula Vista, California
Onsite
1st Shift
No travel required
$27.45/hr Position Summary
- 1-year contract with potential for permanent hire.
- Manage repair orders within the ERP system.
- Quote repairs and support on-time shipment delivery.
- Respond to customer inquiries in a timely and professional manner.
- Develop and maintain reports focused on repair order process flows to improve visibility and efficiency.
- Ensure high attention to detail and accuracy.
- Create SAP transactions to maintain order, inventory, and invoicing accuracy.
- Support automation of repair order entry processes using ERP-related tools.
- Create and maintain reports in Power BI and Excel to improve processes and reduce shop turnaround time (TAT).
- Coordinate with warehouse distribution, provisioning, and E-commerce teams to support customer satisfaction and order delivery.
- Work with the sales team to create customer orders and acknowledgements in accordance with PSA obligations and standard work procedures.
- Coordinate with sales, shipping, and warehouse teams to expedite or trace shipments.
- Participate in Kaizen events and support the Collins Operating System (CORE).
- Provide solutions to recognized business problems.
- Make effective decisions on routine problems.
- High school diploma or AA/AS degree (or other 2-year post-high school training).
- Less than 2 years of relevant experience.
- Must be a U.S. Person (U.S. citizen, permanent resident, refugee, or asylee).
- Experience using a database for data entry.
- ERP system experience (SAP or similar).
- Ability to solve routine problems using established processes and systems.
- Experience with:
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office
- Strong verbal and written communication skills (phone, email, and in person).
- Excellent interpersonal relationship skills.
- Strong organizational skills with the ability to prioritize and complete tasks with minimal direction.
- Experience with logistics, shipment tracking, and support.
- Repair station or manufacturing process experience.
- Aerospace contract administration experience.
- Working knowledge of:
- SAP
- Microsoft Dynamics
- Power BI
- U.S. Person required
Numbers & Facts
| Location | Chula Vista, CA |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1983 |
| Website | http://apollopros.com/ |
About Company
Apollo Professional Solutions was founded by Gayle A. Williams in 1983 as a technical staffing firm supporting New England aerospace companies. Today, Apollo has grown into a $40 million year company, with 5 regional offices nationwide that offers diversified support to industries that include: defense, military, aeronautical, civil, food & beverage, healthcare, marine, pharmaceutical and scientific industries, as well as local government. We are an equal opportunity employers, that is also certified as a Women’s Business Enterprise by WBENC as well as the State of Massachusetts (SOWMBA Office.)
Skills
- Administrative Skillsunmatched
- Aerospace and Defenseunmatched
- Automationunmatched
- Billingunmatched
- Communication Skillsunmatched
- Contract Managementunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Data Entryunmatched
- Detail Orientedunmatched
- Distribution Warehousingunmatched
- ERP (Enterprise Resource Planning)unmatched
- Establish Prioritiesunmatched
- High School Diplomaunmatched
- Interpersonal Skillsunmatched
- Inventory Managementunmatched
- Logisticsunmatched
- Manufacturing/Industrial Processesunmatched
- Microsoft Dynamicsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Operating Systemsunmatched
- Order Deliveryunmatched
- Order Managementunmatched
- Order Processingunmatched
- Organizational Skillsunmatched
- Power BIunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Developmentunmatched
- Process Flowunmatched
- Process Improvementunmatched
- Repair Ordersunmatched
- SAPunmatched
- Salesunmatched
- Sales Supportunmatched
- Secondary Schoolunmatched
- Shipping/Receivingunmatched
- Team Playerunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- United States Citizenunmatched
- Warehouse Coordinationunmatched
- Warehousingunmatched
- Writing Skillsunmatched
- eCommerceunmatched
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