Customer Service/Accounting/Office Manager

Customer Service:

• Deal directly with customer either by telephone, electronically or face to face
• Respond promptly to customer inquiries
• Handle and resolve customer comlpaints
• Direct requests and unresolved issues to designated resource
• Maintain customer/vendor database
• Work with sales team to assist in managing customer accounts

Accounting:

• Review accounts receivable for overdue invoices
• Contact customers for payment
• Review open sales order reports
• Process invoices for orders and sales
• Process weekly accounts payable check run
• Receive/monitor/adjust inventory in Sage 50 (eventually Sage 100)
• Provide monthly and YTD salesperson register
• Complete monthly sales/use tax returns
• Answer credit requests on customers
• Inquire about prospective customers' credit
• Complete monthly bank reconciliation

Office Manager:

• Maintain office records
• Design and maintain filing systems

PACKAGING SYSTEMS, INC. is a full-service company, tailored to the needs of the medium to large volume manufacturing organization. We specialize in automated packaging systems and materials. From the initial concept and design layout to the installation and ongoing service backup, PACKAGING SYSTEMS, INC. is the one source for all of your packaging automation needs. We are dedicated to improving the efficiency and reducing the total operating costs of our customers’ manufacturing processes, while providing the highest level of quality in our products and services.