Customer Escalations, Customer Support/Service, Establish Priorities, High School Diploma, Presentation/Verbal Skills, Writing Skills
Job Title: Customer Service Advocate
Job Order# VH214650611
Location: Bartow, FL
Pay: $16.00/hour
Hours: Monday-Friday, 8:15am–5pm
Duration: Temporary Project
JOB DESCRIPTION:
*Provide client support with a “people-first” mentality
*Work with customers who have complaints, orders, or require information about products/services purchased
*Provide solutions that fit individualized situations and prioritize the customer needs during each step of the process
JOB REQUIREMENTS:
*Seeking candidates who can thrive in a fast-paced environment and excel in a challenging yet quality-focused environment
*Strong oral, written, and presentation skills
*Able to handle escalations and de-escalation while staying calm
*High School Diploma/GED