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Customer Service Jobs in Houston, TX

Customer Service Agent - Chinese, Mandarin, Vietnamese Speakers Needed!!!

Hallmark Aviation Services

Houston, TX

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JOB DETAILS
SKILLS
Aviation Industry, Communication Skills, Computer Skills, Customer Support/Service, Data Management, Detail Oriented, English Language, High School Diploma, Lift/Move 100 Pounds, Lift/Move 70 Pounds, Mandarin Chinese Language, Mathematics, Multitasking, Organizational Skills, Physical Demands, Printers, Problem Solving Skills, Vietnamese Language
LOCATION
Houston, TX
POSTED
1 day ago
Job Description

SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!

Basic Requirements

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • Valid US work Authorization
  • Able to speak, read and write in English
  • Flexible schedule to work weekends, holidays & overtime
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Common sense and organized
  • Mental capacity to make quick and rational decisions
    Effective communication skills and good listening skills
    Able to multi-task and carry out duties in a fast-paced environment
    Able to reading & comprehend reference materials, instructions, policies & procedures
**DRUG SCREENING REQUIRED AT TIME OF HIRE**

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
  • Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
  • Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
  • Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
  • Translate, transcribe when possible
  • Take care when handling company assets and be aware of costs associated with damage
  • Complete accurate cash handling transactions, manifests, and labelling
  • Operate machinery in accordance to opertional policies and standards
  • Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
  • Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Varied shifts within a 24 hour clock

* Some overtime

* Occasional lifting of 70-100 lbs

* Long periods of standing and walking long distances

* Pulling, pushing and moving large bulky items including carts

* Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

Environmental Conditions:

Involves continuous people interaction and exposure to aircraft sounds

ABOUT US

Hallmark Aviation Services is the emerging force in "Above-The-Wing" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world's leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients... "Peace of Mind."

Equal Employment Opportunity Statement

Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Required Skills

* Excellent problem solving skills
* Excellent math skills
* Basic computer skills
* Able to pay close attention to details
* Able to multi-task

About the Company

H

Hallmark Aviation Services

Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.

Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Travel, Transportation and Tourism

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