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Customer Service Jobs in Columbus, OH

Customer Service Agent

Alphabe Insight

Columbus, OH

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JOB DETAILS
SALARY
$33,000–$37,000 Per Year
SKILLS
Brand Marketing (Branding), Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Establish Priorities, Interpersonal Skills, Mentoring, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Resolve Customer Issues, Team Player, Time Management, Writing Skills
LOCATION
Columbus, OH
POSTED
2 days ago
Company Description

At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality branding solutions while fostering a collaborative and growth-oriented work environment. We are currently seeking a detail-focused Production Assistant who is eager to contribute to a fast-paced and professional team.

Job Description

Elevare Branding is seeking a professional and customer-focused Customer Service Agent to join our growing team in Columbus, OH. In this role, you will serve as a key point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive experience with every interaction.

The ideal candidate is an excellent communicator who enjoys helping people, solving problems, and contributing to a team-oriented environment.

Responsibilities
  • Assist customers with questions, concerns, and service-related inquiries.
  • Provide accurate information regarding company products and services.
  • Resolve customer issues in a professional and timely manner.
  • Maintain detailed and accurate customer records.
  • Collaborate with internal departments to ensure customer satisfaction.
  • Follow established procedures and company standards during customer interactions.
  • Identify customer needs and recommend appropriate solutions.
  • Contribute to a positive and supportive customer experience.
Qualifications
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Strong organizational and time-management skills.
  • Ability to multitask and prioritize responsibilities effectively.
  • Problem-solving mindset with strong attention to detail.
  • Professional demeanor and customer-focused attitude.
  • Ability to work both independently and collaboratively.
  • Adaptability in a fast-paced environment.
  • Basic computer proficiency and willingness to learn new systems.
Additional Information
  • Competitive Salary ($33,000 - $37,000 annually)
  • Career Growth and Advancement Opportunities
  • Professional Development and Skill Enhancement
  • Supportive and Collaborative Work Environment
  • Hands-On Training and Ongoing Mentorship
  • Valuable Customer Relations Experience
  • Performance-Based Growth Opportunities
  • Stable Full-Time Position
  • Dynamic and Inclusive Company Culture

About the Company

A

Alphabe Insight

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