Call Centers, Campaigns, Communication Skills, Customer Support/Service, Environmental Work, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare, Identify Issues, Telephone Skills
Location: Remote | Must live in MN
Compensation: $17.00 per hour – paid weekly
Job Type: Temp | Full-time
About the Opportunity
Doherty Staffing Solutions is hiring Call Center Agents for a healthcare services company in a remote setting. In this role, you’ll support outbound calling campaigns to engage individuals and ensure completion of important health-related actions. If you enjoy working independently, communicating with customers, and using technology in a structured environment, this job could be a great fit. Read below for more information!
What You’ll Do as a Call Center Agent:- Make outbound calls to individuals regarding health screening kit returns
- Document interactions accurately in a CRM system
- Use softphone technology to manage and complete calls
- Communicate clearly, professionally, and empathetically with customers
- Maintain confidentiality and follow HIPAA compliance guidelines
- Troubleshoot minor technical issues independently to stay productive #Alexjobs
What You Need to Bring to the Call Center Agent Role:- Strong computer skills and digital literacy
- Must live in Minnesota
- Ability to work from a private, quiet, and distraction-free home workspace
- Excellent communication and customer service skills
- High level of punctuality and reliability
- Ability to handle sensitive information with confidentiality
- Previous call center or customer service experience preferred but not required
- Entry-level candidates are welcome
Why You’ll Like Working with Doherty Staffing Solutions
Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.
Ready to Apply?
Click “Apply Now” to complete our quick, mobile-friendly application. If you have questions about the Call Center Agent job, contact our Alexandria office at 320-763-3121.
Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.D
Doherty Staffing Solutions