Customer Service Agent- TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Customer Service Agent in Abilene, TX who possesses:
- Prior Customer service experience, preferably Call center (minimum 4 years of experience)
- Highly proficient with MS Office (Excel & Word)
- Meet deadlines, time management skills
- Team-oriented, problem solver
- Hours 8:00Am-5:00PM M-F
Email resumes to vnava@talentzok.com or call 951.968.4830
FULL DESCRIPTION:
Responsibilities:
- Answer incoming calls promptly while providing great customer service
- Listen to customers' inquiries and concerns by providing timely service or solution
- Process tickets through the helpdesk by redirecting customers to the proper department
- Place service calls for copy machine hardware, software and maintenance issues.
- Document all customer interactions and maintain accurate records.
Requirements:
- Prior Customer service experience, Call center (minimum of 1 year)
- Highly proficient with MS Office (Excel & Word)
- Strong communications skills, customer service oriented
- Team-oriented, problem solver
Pay range $20/hr
For immediate and confidential consideration, please email your resume to ieinfo@talentzok.com or call 951.327.6950