Job Description
Customer Service Agent
We’re hiring Customer Service Agent to join a real-time security monitoring team in Tulsa. In this role, you’ll monitor live surveillance feeds, analyze alerts, and take action to help protect people and property.
This is a focused, high-responsibility role ideal for individuals with strong attention to detail, the ability to stay alert, and comfort working in a fast-paced, multi-screen environment.
Pay & Schedule
- Pay: $17–$18.50/hour (based on experience)
- Available Shifts:
2nd Shift: 1:30 PM - 10 PM
3rd Shift: 10:00 PM - 6:30 AM
Must be able to work holidays and weekends - 100% On-site | (Tulsa, OK)
- 24/7 operation including weekends & holidays
What You’ll Do
- Monitor live CCTV / surveillance feeds in real time
- Identify suspicious activity or potential threats
- Respond to alerts quickly and follow security protocols
- Document and report incidents with accuracy
- Coordinate with security teams and law enforcement when needed
- Troubleshoot minor system or camera issues
- Stay up to date on security procedures and best practices
This Role is a Good Fit For
- Front Desk/Admin, Hotel/Night Audit, Banking, Customer service, Loss Prevention, Corrections, or other roles that require strong attention to detail and monitoring customers and property in real-life situations
- Individuals who can stay focused and work independently
- Anyone comfortable managing multiple screens and alerts
Requirements
- High school diploma or equivalent
- Strong attention to detail and situational awareness
- Basic computer skills
- Ability to work shifts consistently
- Bonus if you have any level of familiarity with CCTV, security systems, or alarm software (even if very minimal)
Apply today!
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011
Numbers & Facts
| Location | Tulsa, OK |
| Industry | Staffing/Employment Agencies |
| Salary | $17.50–$18.50 Per Hour |
| Company Size | 10,000 employees or more |
| Year Founded | 1956 |
| Website | https://nescoresource.com/ |
Benefits
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
About Company
Companies need talent. You want job opportunities.
That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.
We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.
When you need to find a job, we're your partner.
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Skills
- Analysis Skillsunmatched
- Banking Servicesunmatched
- Best Practicesunmatched
- CCTVunmatched
- Computer Skillsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- High School Diplomaunmatched
- Identify Issuesunmatched
- Loss Preventionunmatched
- Security Monitoringunmatched
- Security Protocolsunmatched
- Surveillanceunmatched
- Time Trackingunmatched
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