Customer Service Agent

Customer Support Representative (CSR)

Location: Coatesville, PA (Onsite)
Duration: 12-Month Contract
Pay Rate: $20.70/hr (W2)

Assessment:
Glider assessment required (1st round): https://hire.glider.ai/assess/441118844441

Job Summary:
Seeking a Customer Support Representative to handle order processing, customer inquiries, and correspondence while ensuring high customer satisfaction and accuracy.

Key Responsibilities:

• Process and enter customer orders accurately

• Respond to customer inquiries via phone/email

• Maintain records of customer interactions

• Resolve issues and escalate when needed

Qualifications:

• High school diploma or equivalent

• 0–3 years of customer service or related experience

• Strong communication and attention to detail