Customer Service Agents

Vocalink Connections

Kenton, Tennessee(remote)

JOB DETAILS
SKILLS
Billing, Customer Experience, Customer Support/Service, Identify Issues, Information/Data Security (InfoSec), Network Support, Onboarding, Performance Management, Schedule Development
LOCATION
Kenton, Tennessee
POSTED
3 days ago

Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.<\/span><\/span>
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We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home.<\/span><\/span>
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This is not an employee position. All roles are Independent Contractor 1099 opportunities.<\/span><\/span><\/b>
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  • Provide customer service via phone, chat, or email depending on the selected client program.<\/span><\/span>
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  • Handle inquires, troubleshooting, order support, billing questions, and general assistance<\/span><\/span>
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  • Follow client -specific guidelines and service procedures<\/span><\/span>
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  • Maintain professionalism, courtesy, and accuracy in all communications<\/span><\/span>
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  • Attend required client certification (programs offer partially paid certification)<\/span><\/span>
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  • Protect customer information with strict confidentiality<\/span><\/span>
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    Requirements<\/h3>

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    • 100% Remote Work<\/span><\/span>
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    • Flexible scheduling - choose your own schedule<\/span><\/span>
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    • Opportunity to select from multiple client programs<\/span><\/span>
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    • Work -from -home lifestyle with no commuting<\/span><\/span>
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    • Supportive onboarding team to guide you through the registration process<\/span><\/span>
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    • Bi -Weekly pay <\/span><\/span>
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    • Opportunities to increase earnings through performance and program choice<\/span><\/span>
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      Benefits<\/h3>

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      • Pay varies by client program <\/span><\/span>
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      • Average range: $11 -$15 per hour depending on program selection and performance<\/span><\/span>
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      • Payments are issued to contractors - NO W -2 employment<\/span><\/span>
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        How to Get Started<\/span><\/span><\/b>
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        Click the link to begin the application process with Vocalink Connections. Our team will provide next steps, including platform registration. If assistance is needed.<\/span><\/span>
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        Click this link<\/span><\/span><\/span><\/b>:    <\/span><\/span>https://shorturl.at/FWToJ<\/span><\/span><\/span><\/a>  to start the application process.<\/span><\/span>
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        Join Vocalink Connections Today!<\/span><\/span><\/b>
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        If you are looking for remote, flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.<\/span><\/span>
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        Vocalink Connections<\/span><\/span>
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        vcinfo@vocalnkconnections.com

        Recruitment Team<\/span><\/span>
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About the Company

V

Vocalink Connections