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Customer Service Analyst -Need local to FL

Siritech Solutions Corp

Tallahassee, FL

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Analysis Skills, Audiovisual, Communication Skills, Computer Workstations, Customer Support/Service, Detail Oriented, Identify Issues, Information Technology & Information Systems, Inventory Management, Local Area Network (LAN), Microsoft Office, Microsoft Product Family, Microsoft Windows Operating System, Multitasking, PC Hardware, PC Software, Problem Solving Skills, Software Administration, Team Player, Technical Support, Videoconferencing, Wide Area Network (WAN)
LOCATION
Tallahassee, FL
POSTED
30+ days ago

Key Responsibilities:

  • Install, maintain, and troubleshoot audio-visual equipment (projectors, cameras, microphones, sound systems)
  • Support video conferencing tools (Microsoft Teams, Zoom)
  • Maintain digital signage and training room equipment
  • Provide technical support for PCs, software, and networks
  • Assist with live events and resolve technical issues (including after-hours if needed)
  • Monitor equipment, manage inventory, and coordinate repairs
  • Train users on AV/IT equipment and support workstation issues
  • Required Skills:
  • Experience with AV systems, video conferencing, and presentation tools
  • Strong knowledge of PC hardware, software, LAN/WAN environments
  • Proficiency in Microsoft Office and Windows systems
  • Ability to troubleshoot technical issues across AV and IT systems
  • Strong communication, multitasking, and problem-solving skills
  • Qualifications:
  • Experience in AV/IT support in a professional environment
  • Ability to work independently and in a team
  • Strong customer service and attention to detail.


About the Company

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Siritech Solutions Corp

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