We are seeking an organized, customer-centric Customer Service & Administrative Specialist for a temporary position paying $25.00/hour. This role requires 3 to 5 years of experience blending high-level administrative support and customer care with foundational AR/AP functions. You will act as the central point of contact for client inquiries while managing front-facing administrative workflows, document processing, and basic billing support.
Position Details
Pay Rate: $25.00 / hour
Shift: 7:30 AM - 4:00 PM (Monday - Friday)
Employment Type: Full Time, Temp-to-Hire
Key Responsibilities
Customer Service & Communication
Inbound Support: Serve as the primary contact for client phone and email inquiries.
Issue Resolution: Research and resolve customer questions regarding account status or service details.
Cross-Functional Routing: Direct complex inquiries to the appropriate internal teams or account managers.
Relationship Management: Maintain high-quality, professional relationships with clients and vendors.
Administrative Functions & Data Management
Records Maintenance: Manage, organize, and update physical and digital filing systems.
Data Entry: Input client information, order details, and administrative data into internal systems.
Mail & Documentation: Sort and distribute incoming mail, packages, and digital correspondence.
Office Support: Assist with scheduling, reporting, and general day-to-day office coordination.
AR/AP Support
Billing Assistance: Prepare and send standardized client invoices and payment reminders.
Invoice Intake: Receive, verify, and code incoming vendor invoices for approval.
Payment Log: Document cash receipts, checks, and electronic payments in the system.
Discrepancy Research: Review account histories to assist in resolving minor billing variations.
Numbers & Facts
Location
Lombard, IL
Skills
Accounts Payableunmatched
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Data Managementunmatched
Documentationunmatched
Mail Processingunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Quality Managementunmatched
Record Keepingunmatched
Records Managementunmatched
Relationship Managementunmatched
Resolve Customer Issuesunmatched
Sales Managementunmatched
Vendor/Supplier Relationsunmatched
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